Today we’d like to introduce you to Matthew McGee.
Hi Matthew, it’s an honor to have you on the platform. Thanks for taking the time to share your story with us – to start maybe you can share some of your backstories with our readers?
Well, I initially served as the United States Air Force Medic and this is where I realized my passion for serving people in need. When I arrived back in the states, I pursued a career in hearing healthcare after being personally affected by hearing loss and tinnitus. After years of education and training, I received my Board Certification in Hearing Instrument Sciences.
Shortly thereafter, I decided to start my own practice in order to provide more services and better care for my patients. The need for an in-home hearing health provider was also clearly evident. So, San Antonio Custom Hearing became San Antonio’s first hearing aid provider to offer services both in the clinic and in-home.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way? Looking back would you say it’s been easy or smooth in retrospect?
The pandemic initially caused our community outreach efforts to decrease. It also kept us from seeing our patients for routine aftercare as much as preferred. We had to get creative to overcome the challenges the pandemic presented. To assist our patients safely during this time, we provided new care options and enhanced sanitization protocols.
For instance, we offered curbside assistance, porch side assistance, remote telecare, and private office appointments.
Thanks for sharing that. So, maybe next you can tell us a bit more about your business?
Our providers consist of Board Certified Hearing Instrument Specialists, Ashley McGee, and myself, Matthew McGee. We are a married team with a mission is to deliver superior hearing results through excellence in care and the world’s best hearing aids. We share a special passion for helping people regain confidence in their hearing. We follow a complete hearing health approach with a “patient first” philosophy.
We provide FREE hearing and tinnitus consultations for both adults and children. We consider patient satisfaction to be paramount, so we provide a full 45-day, hassle-free money-back guarantee on our hearing aids. If one cannot make it to our San Antonio or Schertz office due to a physical limitation, we provide convenient in-home hearing care.
If we knew you growing up, how would we have described you?
I was an adventurous and curious child. When I was young, I spent a lot of time exploring our land in South San Antonio with my childhood friends. I also enjoyed horseback riding and playing outdoors with my three siblings.
Making my peers laugh and smile was always a goal of mine. When I entered my teenage years, my interests shifted to team sports, school studies, and aviation. At age 16, I flew my first airplane solo.
Contact Info:
- Email: info@sacustomhearing.com
- Website: sacustomhearing.com
- Instagram: https://www.instagram.com/sanantoniocustomhearing/
- Facebook: https://www.facebook.com/sacustomhearing
